Your peace of mind starts with clarity

At Aurora Europa Viaggi, we believe luxury travel should come with confidence. That's why we've designed a refund policy that protects your investment and respects your plans, with transparent terms and fair conditions every step of the way.

How we structure your travel investment

Aurora Europa Viaggi requires a deposit to secure your bespoke itinerary and confirm availability with our luxury partners across Italy. Your deposit reserves accommodations, private villas, yacht charters, and exclusive experiences. Final payment is due 60 days before departure. All deposits are held in trust and applied directly to your trip cost.

Cancel your trip with clarity and fairness

We understand plans change. Aurora Europa Viaggi offers straightforward cancellation terms so you know exactly where you stand. Review our timeline below and reach out with any questions.

What's covered and what isn't

Some services are fully refundable; others are not. We detail each category below so you know exactly where you stand before you book.

When unforeseen events affect your journey

Aurora Europa Viaggi recognizes that natural disasters, severe weather, political unrest, pandemics, and other extraordinary circumstances beyond anyone's control can disrupt travel plans. Our force majeure policy ensures clarity and fairness when these events occur.

Get in touch with Aurora Europa Viaggi

Our team is here to answer any questions about our refund policy. Contact us by phone or email, and we'll respond promptly to ensure clarity and peace of mind for your luxury Italian journey.